Gaming should be fun, not stressful. Sunbet wants you to enjoy it in a healthy, balanced way — which is why we offer a range of protection tools and support.
Last Updated: January 2026Our Protection Tools
How Sunbet Keeps You Safe
Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Once you hit a set loss limit, your session or account will automatically pause. Protect yourself from excessive losses.
Decide in advance how long you want to play. When your time is up, Sunbet will automatically send a reminder or end your session.
Take a break of 24 hours to 30 days. During this time, you won't be able to log in to your account. Step back and make decisions with a clear head.
Exclude yourself for anywhere from 6 months to 5 years, or permanently. Once exclusion is active, your account cannot be reopened.
Our Responsible Gaming team is always here for you. Reach out via live chat or email.
Responsible gaming means keeping gaming as entertainment — not a way to solve financial problems or relieve stress. Sunbet believes gaming is only enjoyable when it stays within your control.
Online gaming is growing rapidly in Bangladesh — and so is the risk of excessive play. Sunbet wants you to stay aware of that risk and make use of our tools whenever you need them.
The core principles of responsible gaming are: know your budget, stick to time limits, never chase losses, and keep gaming as just one of many enjoyable activities. Follow these principles and your experience on Sunbet will always be a positive one.
Keep in mind: The outcome of gambling is never guaranteed — there's always a chance of losing. Only bet what you can afford to lose.
We don't always recognize when gaming has become a problem. Watch out for these warning signs.
⚠️ If you recognize three or more of the above signs in yourself, contact Sunbet's Responsible Gaming team immediately or activate self-exclusion.
Sunbet wants your gaming experience to always be a positive one. That means keeping a few simple habits in mind.
Decide in advance how much you'll spend each week or month, and keep it within your entertainment budget.
Set a fixed number of hours for your session. Set an alarm, and stop as soon as the time is up.
Gaming doesn't guarantee a win. Go in prepared to lose — that's the reality of it.
Don't game while intoxicated or overly tired — your judgment and decision-making are impaired.
Don't turn to gaming to escape stress or pain. It won't solve your problems — it'll only make them worse.
Take at least a 10-minute break every hour. Get up, walk around, drink some water — keep your mind clear.
Sunbet's protection tools are simple to use. Just a few clicks from your account settings and everything is set up.
Log in to your Sunbet account and click the profile icon in the top right corner.
In the Settings menu, look for the "Responsible Gaming" option.
Activate whichever tool you need — Deposit Limit, Loss Limit, Session Limit, or Cooling-Off.
Set your limit and click the "Confirm" button. Changes take effect immediately.
For any issues, contact us directly via live chat or at support@sunbet.plus.
Once self-exclusion is activated, it cannot be reversed before the set period ends. Think it through carefully before you decide.
Sunbet strictly enforces an 18+ policy. We believe keeping minors away from gaming is not just a legal obligation — it's a moral one.
If you suspect a minor is using Sunbet, contact us immediately at support@sunbet.plus. We'll act quickly.
Answer a few questions to find out whether your gaming habits are healthy.
1. Do you spend more on gaming than your budget allows?
2. Do you chase losses by placing bigger bets after losing?
3. Is gaming cutting into time with family or time at work?
4. Do you find it hard to stop gaming?
Our responsible gaming team is here for you 24 hours a day, 7 days a week.
support@sunbet.plus
Join Sunbet — where gaming is all about fun, not stress.